1. Overview
At warmhavenhome.com, operated by Twilight Grove INC, we are committed to delivering your orders quickly and reliably across the United States.
2. Shipping Locations
We currently ship only within the United States of America. Orders placed outside the USA will not be processed.
3. Shipping Cost
We offer FREE standard shipping on all orders. There are no additional shipping charges at checkout.
4. Shipping Method
All orders are shipped via USPS (United States Postal Service) using standard shipping services.
5. Processing Time
- Orders are typically processed within [1–3 business days]
- Orders are not processed on weekends or holidays
6. Estimated Delivery Time
- Standard delivery typically takes [3–7 business days] after dispatch
- Delivery times may vary depending on location and carrier conditions
7. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
8. Shipping Delays
While we aim to meet estimated delivery times, Twilight Grove INC is not responsible for delays caused by USPS, weather conditions, or other factors beyond our control.
9. Lost or Stolen Packages
If your package is marked as delivered but cannot be found, please contact USPS first. If you still need assistance, contact us at help@warmhavenhome.com, and we will do our best to help.
10. Contact Information
For any shipping-related questions, please contact us:
Twilight Grove INC
Email: help@warmhavenhome.com
Phone: (307) 209-3848
Address: 1621 Central Ave, Suite 300, Cheyenne, WY 82001